Privacy policy

General policy

Certain non-personal information about users is recorded by the standard operation of the this web site. Such information is used to make your visits to our sites easy and enjoyable. Other uses of this information include internal review of the number of visitors to Montenegro Charter web site, but only in an aggregate form. E-mail addresses and other personally identifiable information about users of this site are known to Montenegro Charter only when voluntarily submitted. However, be assured that Montenegro Charter will not disclose your personal information to third parties without your consent.

Montenegro Charter, may however, disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Montenegro Charter's intellectual property rights or the rights of other Montenegro Charter web site users, or anyone else that could be harmed by such activities. Further, Montenegro Charter may disclose user information when we believe in good faith that the law requires it.

Personal information that may be collected in connection with users voluntarily filling out contest entry forms, or replying to a survey is retained by Montenegro Charter and is not sold or otherwise transferred to a third party, except Montenegro Charter may provide this information in an aggregate form to third parties for marketing, advertising or other uses.

What information do we collect about you and how?

Montenegro Charter, as a Data Controller, is bound by the requirements of the General Data Protection Regulations (GDPR).

You agree that we are entitled to obtain, use and process the information you provide to us to enable us to discharge the Services and for other related purposes.

We collect information about you when you fill in any of the forms on our website. Website usage information is collected using cookies.

When submitting forms on our website we use a third-party software provider for automated data collection and processing purposes, they will not use your data for any purposes and will only hold the data in line with our policy on data retention.

Here the list of third-party software providers

  • Hubspot
  • Zendesk
  • Google Analytics
  • Hot Jar

We use Linkedin, Facebook Twitter and Instagram advertising services and as such there are tracking codes installed on our website so that we can manage the effectiveness of these campaigns.  We do not store any personal data within this type of tracking.

How will we use the information about you and why?

At Montenegro Charter we take your privacy seriously and will only use your personal information to provide the Services you have requested from us. We will only use this information subject to your instructions, data protection law and our duty of confidentiality.

For Business to Business Clients and Contacts our lawful reason for processing your personal information will be “legitimate interests”. Under “legitimate interests” we can process your personal information if: we have a genuine and legitimate reason and we are not harming any of your rights and interests.

Our work for you may require us to pass your information to our third-party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing the Services to you on our behalf.  However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the Services and we have contracts in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

We collect information on our website to process your enquiry and improve our services.  If you agree, we will also use this information to share updates with you about our services which we believe may be of interest to you.

We will not share your information for marketing purposes with companies so that they may offer you their products and services.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you give to us may be transferred to countries outside the European Union (“EU”). For example, some of our third-party providers may be located outside of the EU.  Where this is the case we will take steps to make sure the right security measures are taken so that your privacy rights continue to be protected as outlined in this policy.  By submitting your personal data, you’re agreeing to this transfer, storing or processing. 

If you use our services while you are outside the EU, your information may be transferred outside the EU to give you those services.

Security precautions in place about data collected

When you give us personal information, we take steps to make sure that it’s treated securely.

Non-sensitive details (your email address etc.) are sent normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Your acceptance of these terms

By using this site, you signify your consent to the Montenegro Charter Privacy Policy. If you do not agree to this policy, please do not use our sites. Your continued use of the Montenegro Charter site following the posting of changes to these terms will mean you accept those changes.

We ask that you contact us immediately if you have any concerns about Montenegro Charter web site or believe that any information you have provided to us has been used in a manner other than as described above. You should contact us via contact form